(608) 755-1524 sales@computer-center.com

IT Support & Consulting for Law Firms

Eliminating the pain and frustration of technology, so you can focus on what you do best

The Computer Center has been providing IT support and consulting services for law firms since 1983.  We know that you just want your technology to work so that you and your staff can increase your efficiency and billable hours.  We realize that for every minute you wait for slow computers to boot, install updates, or recover from a crash or issue is wasted.  With court deadlines and clients constantly looking for answers, delays due to technology issues simply aren’t acceptable.

Are you a law firm that’s frustrated with computers and technology and know that it’s holding you back from being more productive and billable?  Are you constantly frustrated with the pain of having to deal with recurring poor IT support issues?  Does the idea of having an IT consultant that focuses on eliminating the pain and frustration from your law firm, allowing you to focus on serving your clients, sound appealing?

 That’s where we come in. 

Clair Law Offices was extremely pleased with the implementation of the entire Comprehensive Care program – from the initial idea, to the present smoothly operational system. We are very satisfied that we are now part of your Comprehensive Care program and the services provided thereunder have greatly benefited our company, and indirectly, our law office clients.

Ed Thompson

President, Clair Law Offices

Our Proven Process and IT Support & Consulting for Law Firm Systems Help You Become the Efficient Law Practice You Want to Be

From the very first interaction you have with us you’ll know that we are different than our competition.  Our years of experience have led us to design processes and procedures that allow us to stabilize your network once and for all, and then keep it running like a finely tuned machine.

We begin with a deep dive into your business.  This process, which we call a Business and Technology Assessment, isn’t like the a “network audit” that our peers perform.  Instead, we focus on your firm’s unique way of doing business.  We look at how you and your staff work and where the bottlenecks and frustrations are. 

Then, once we understand how your business works, we dig into your technology and uncover the hidden ‘gotcha’s that are holding you back from achieving your business goals and being the best lawyer you can be. 

An Entire IT Department at Your Disposal

Since we are a team, not ‘a guy’, the breadth of our experiences and knowledge goes beyond just one person.  Our Dedicated Help Desk, multiple staff members, documentation processes, and the connections we’ve made with out partners in our industry give you an entire IT department at your disposal. 

Imagine being able to pick up the phone and know that someone will answer your call live, and your issue will be resolved quickly by an engineer you know by name! 

Plus, since we are an extension of your firm’s staff, it’s like having an IT department just down the hall that you can bounce ideas off, task with technology related projects and issues, and consult with on nearly anything.

The Comprehensive Care Plan has really been a lifesaver for my law firm. Our office can focus on getting our legal work done rather than trying to install patches. I feel that the Computer Center has the resources to provide great service allowing us to compete with much larger law firms and level the playing field.

Scott Schroeder

Attorney, Scott L. Schroeder, S.C.

Service with a Security Focus

Law firms like you handle confidential data all day long.  But statistics tell us that 22% of all attorney’s offices will fall victim to a cyber-attack.  Imagine the damaging effects that a data breach, whether caused by an outside hacker or through a simple mistake by you or a staff member, could cause you and your clients.  Your reputation rests on keeping your data safe.

The Computer Center wrote the book (literally) on keeping small businesses and firms like yours safe!  You can purchase a copy of our President’s book Essential Cyber Security for Your Law Firm: Protecting You and Your Clients’ Data from Cyber Attacks, Hackers, and Identity Thieves Without Breaking the Bank.

We’ve been protecting our client’s data for over 30 years, including defending our networks to the FDIC as we protected community banks in Southern Wisconsin and hundreds of small businesses, firms, and professionals just like you.

Our Layers of Security approach works to block threats from all angles and includes personal monitoring by our staff every day.  We learned a long time ago that the “set it and forget it” approach to keeping your firm running smoothly and protected from the bad guys simply isn’t an effective strategy (even if it’s what many of our competition still do).  We personally review your security and protection daily.

Any small business owner in need of IT support will love working with the Computer Center. It’s like having your own IT Department a phone call away.

Chad Pollard

Managing Partner Elect, Clair Law Offices

 15 Reasons Why You’ll Want to Partner Your Law Firm with Us

We know you have lots of choices when it comes to choosing an IT firm to work with.  However, here are 15 reasons we feel we are the best choice for your firm:

We don’t “set it and forget it”.  Our staff, real humans in our office, monitor your systems.  We don’t install a piece of software and rely on it to do everything right (which rarely happens).

We have a dedicated Help Desk. We don’t outsource this either (like many IT companies do). Our staff is here, ready to resolve your issue.

We demand only quality hardware and solutions.  The old adage of “you get what you pay for” is one that we live by.  We take your network, your security, and your uptime very seriously and only sell quality hardware backed by quality vendors (and us, of course) such as HP, Adtran, Microsoft, and others.   We’ve proven, over and over again, that even in a small business environment, putting in quality equipment today reduces downtime, and repair costs later.

Our deep-dive Business and Technology Assessment.  Before we take on a new client, we insist that we learn everything about your business.  Anyone can walk in and quote hardware and software, but our process makes sure we align our solution with your business goals and processes.  If we understand your business, we can make your business run smoother and recommend the right solutions.

Our “Network Stabilization” process.  Fires and emergencies are expensive.  If that’s all your IT company does, run around and put out fires, not only do problems never get fully resolved, but you get dinged with unexpected and fluctuating IT costs.  We’ve developed a process to stabilize your network once and for all, and then keep it running smoothly with regular maintenance and attention.

The Big Picture.  So many IT consultants are only interested (or capable) of selling you a computer and some software or other hardware.  However, especially in this “everything connected” world, things aren’t as simple as they used to be.  We step back and look at your business and network from the bigger picture and can recommend solutions that won’t break one thing, just to fix another symptom.

Truly flat fee.  Our Comprehensive Care plan is truly a flat fee.  Unlike our competitors, our solution doesn’t have hidden fees, extras and surprise charges.  When we say “it’s all covered” we mean it!  Hardware, software, service, support, it’s all covered.

We own the problem.  In our industry, as I’m sure you’ve experienced, everyone wants to point a finger.  “It’s the hardware.  It’s the software.”  Well, our Comprehensive Care clients enjoy a single point of contact for all things IT related.  Internet, copier, phones, signage, we are on the hook for it all, and are held responsible for seeing the issue through to resolution, even if it’s with other vendors.   

We are about business, not just IT.  For us to have a strong relationship with our clients, we get involved with them and their businesses.  When we discuss business strategies, growth, and overall goals, together we can work in harmony to make sure your technology gets you there faster, and more efficiently and cost effectively.

We are a team, not just “a guy”.  Our staff has a variety of specialties and experiences which gives us a better ability to solve a wider variety of problems.  Not only does this mean that we have more people on staff that can help you out when you need it fast, but allows us to work with more than one client, even in an emergency, something the one and two-man IT firms cannot do.

Fixed right the first time.  We pride ourselves on getting things done right the first time.  We start by understanding what really needs to be done, and then making sure we accomplish that.  And, when problems do occur, our 100% satisfaction guarantee makes sure that you don’t pay for anything you shouldn’t.

Stability.  We’ve been in business since 1983.  We aren’t going anywhere.  We’ve proven we can weather recessions, changes in our industry and more.  We are a partner that you can rely on now, and for the future.

Solutions tailored to you.  Although we, like all IT companies have “our way” of doing things, we realized that not all customers are the same and a cookie-cutter approach doesn’t always work.  That’s why we implemented our deep-dive Business and Technology Assessment process.  Our BTA takes an in-depth look at you and your business before we even present a solution to you.  And, when we do, it’s customized specifically for you.

Layers of security. Your data, especially in this age of identity theft and hackers, is one of your most valuable business assets. That’s why we preach, even for small clients, installing several layers of protection against these threats.  We have identified 6 distinct ways that thieves get into networks and implement them all with our Comprehensive Care clients.

Documentation. We pride ourselves on completely documenting our client’s networks and, based on comments from employees and customers (and even a couple of my competitors), we have some of the best in the industry.  Not only do we use this documentation to bring our engineering team up to speed quickly about your network, but it reduces troubleshooting and downtime.  

Sound Like the Way You Want Things to Run in Your Firm?  Claim Your FREE Business & Technology Assessment Today.

 If what I’ve just described sounds interesting to you.  If you’re truly serious about putting your computer and technology issues behind you, once and for all, then we should talk.

 The first step in determining if we are a good fit is to sign up for a FREE Business and Technology Assessment today.

 

Flat-Fee IT

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IT Consulting

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IT Project Management

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IT Audits

Our proprietary Business and Technology Assessment is the core of everything we do and helps us completely understand your IT and Business needs so we can present an in-depth assessment.
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Network Support

We have a dedicated, in-house helpdesk, exceptional network documentation, and can manage a variety of ongoing support and maintenance for you, freeing you up to run your business, not manage your network.
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Network Security

Our Layers of Security approach, backed by real humans that monitor your network for issues, allows us to provide small businesses with enterprise-grade security at an affordable price.
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Office Moves

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Technology Support

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Microsoft Office 365 Support

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Cyber Security Consulting

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Microsoft Office 365 Migration

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Microsoft Exchange Online Migration

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Microsoft Office 365 Backup

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Microsoft Exchange Online Backup

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VoIP Telephone Solutions & Support

VoIP (Voice over IP) phone solutions allow you to leverage the Internet to break free of your current phone carrier and add extra features never before available.
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Networks Support and Maintenance

Once we’ve stabilized your network, we provide complete support and maintenance from the occasional checkup to a full, turnkey IT department at your disposal.
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Receive 2 FREE hours of IT support OR a Business Technology Assessment

Get answers to key questions such as: Are your IT systems truly secured from hackers, cyber criminals, viruses, worms, and even sabotage from rogue employees? Are your backups configured properly? Are you unknowingly exposing your company to extensive fines and litigation under Wisconsin data breach laws? Could you utilize cheaper and more efficient cloud computing technologies? And, are your systems optimized for maximum speed and performance?