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TCC Tuesday Tidbits Issue 456

“The science of today is the technology of tomorrow.”
Edward Teller

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #19
A WARNING If You
Handle, Process, Or Store
Client Credit Cards

If you handle, process, or store credit cards in any manner, you are required to comply with PCI DSS or Payment Card Industry Data Security Standards. This is a set of LEGAL requirements you must abide by to maintain a secure environment. If you violate them, you will incur serious fines and fees.

Are you subject to them if you take credit card payments over the phone? Absolutely! If you have clients that pay you directly by credit card, you’re subject to these laws. However, there are various levels of security standards – but thinking you don’t process enough to matter or that “no one would want to hack us” is dangerous. All it takes is an employee writing down a credit card number in an e-mail or on a piece of paper to violate a law; and then you’ll be left with legal fees, fines, and the reputational damage incurred when you have to contact your clients to let them know you weren’t properly storing or handling their credit cards.

Getting compliant – or finding out if you ARE compliant – isn’t a simple matter I can outline in a 1-2-3-step checklist. It requires an assessment of your specific environment and how you handle credit card information.

A great resource is the PCI Security Standards Council or www.pcisecuritystandards.org. If you want assistance in figuring out if you’re compliant, call us for a free assessment at 608-755-1524.

Microsoft Tips for Windows

Find Apps, Files, And More On Your PC

Press the Windows key ⊞ and type the name of whatever you want to find in the search box. Or, use the menu to navigate to your top apps and recent activities.

Keyboard Keys

Shortcut of the Week

Fast Forward Or Rewind

If you want to fast forward or rewind in increments of five seconds, press the left or right arrow keys. If you need to jump more than five seconds, press the J key to rewind ten seconds or press the L key to fast forward 10 seconds.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 455

“Just because something doesn’t do what you planned it to do doesn’t mean it is useless.”
Thomas Edison

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #18
Your Firewall Is Useless Unless

A firewall is a device that acts like a security cop watching over your computer network to detect unauthorized access and activity – and EVERY business and individual needs one.

However, your firewall is completely useless if it’s not set up or maintained properly. Your firewall needs to be upgraded and patched on a continual and consistent basis, and security policies and configurations set. This is not something you want to try and handle on your own – you are best served by letting the pros (us!) handle that for you.

If you’re a Comprehensive Care client, we’ve got you covered. If not, you should call us immediately to correct the error of your ways: 608-755-1524.

Microsoft Tips for Windows

Magnify Your Screen

Magnifier enlarges part or all of your screen, helping make words and images easier to see. To start Magnifier quickly, press the Windows key ⊞ + Plus sign (+). To turn it off, press Windows key ⊞ + Esc.

Keyboard Keys

Shortcut of the Week

Jump To The End Of A Video Or Next Video

Pressing the End key on your keyboard goes to the end of the video. If you are watching a playlist, it goes to the next video in the playlist.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 454

“The only place where success comes before work is in the dictionary .”
Vidal Sassoon

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #17
Don’t Just Close Your Browser

When online accessing a banking site or any other application containing sensitive data, make sure you log out of the site and THEN close your browser. If you simply close your browser, some of the session information that a hacker can use to gain entry is still running in the background.

Microsoft Tips for Windows

Return To Past Activities In Your Timeline

Get back to something you were doing recently by finding it in your timeline.

To open your timeline, select Task View on the taskbar, or press Windows ⊞ key + Tab. Scroll down until you find the thing you want to return to, and then click it to pick up right where you left off.

Keyboard Keys

Shortcut of the Week

Jump To Start Of A Video

Pressing the zero (0) key on your keyboard will jump to the beginning of a video. The Home Key also works for jumping to the start o the video.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 453

“In order to succeed, we must first believe that we can .”
Nikos Kazantzakis

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #16
Make This Password Different From Everything Else

You know you’re guilty of it: using the same password for everything. Believe me, I understand how annoying it is to try and remember all those passwords; and if you’re using the same password for sites that don’t share sensitive information, like a login to a news feed you like to read, then it’s generally okay.

HOWEVER, the ONE password you want to keep unique is your e-mail password. If an e-commerce site you’ve registered at or bought from gets hacked – and you’ve used the SAME password you usually use for everything to register at the site – you can pretty much bet hackers are going to gain access to your inbox. They’ll have your e-mail and your password to the e-commerce site and will use that to hack in. From there, they’ll have fertile ground for getting all your data and other passwords.

Microsoft Tips for Windows

See All Your Open Windows

Get a bird’s-eye view of everything you’re working on. Place three fingers on your touchpad and swipe them away from you.

Keyboard Keys

Shortcut of the Week

Play And Pause Video

Many online services like YouTube also offer keyboard shortcuts. Press the spacebar or the K key on your keyboard to play and pause a video

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 452

“If you can dream it, you can do it.”
Walt Disney

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #15
Set Up Bank Alerts – NOW!

Here’s a tip that just might save your bacon: set up withdrawal alerts on your bank accounts. Many banks will send you an e-mail alert whenever money is withdrawn from your account via check, debit card, or transfer. Setting up those alerts will allow you to spot and report fraudulent activity BEFORE the money has already been siphoned into a cybercriminal’s hands.

Microsoft Tips for Windows

Cut And Paste Files Or Text

Select what you want to cut and press Ctrl + X. Go to the place you want to move it to, then press Ctrl + V to paste it there.

Keyboard Keys

Shortcut of the Week

Quickly Change Text in Microsoft Word

Highlight any text in Word and press Shift + F3 to change the case of the highlighted text. Pressing it once will uppercase, twice will lowercase, and 3 times will give the text proper case.

cup-of-coffee

Jason’s Tech Corner

Submitted by Jason Risner – Solutions Engineer

And now for a slightly different security discussion:

If you have a vehicle with a push-button start, thieves can use a receiver to pick up and rebroadcast your key fob’s signal to your car. This allows the thief to enter, start, and drive away with your vehicle right out of your driveway or your work parking place.

The fix – either:

  • Deactivate the key fob’s radio (and then re-activating it every time you want to drive the car), or
  • Place the key fob inside a faraday pouch when not using it to enter or start your car.

This video explains how these faraday pouches work, and why it might be a good idea to get one for each of your key fobs.

My Truck was stolen! This could stop it from happening to you.

Follow-up explaining how to deactivate your key fob:

Stolen Truck. How To Deactivate Your RF Key FOB.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 451

“Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don’t quit. “
Conrad Hilton

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #14
Work Computer And Devices Are Only For ONE Thing

That is, WORK! Never mix personal web surfing and social media with company devices. If you want to check your Hotmail account or Facebook page, do it during your lunch break and on YOUR personal device. Over 600,000 Facebook accounts are hacked every day. If you’re using a company device to access a compromised account, you’re opening up a door to a hacker who can then get into your company’s network via your e-mail or PC. Bottom line, don’t use company PCs, devices, phones, or the Internet for PERSONAL use.

Microsoft Tips for Windows

Switch to Airplane Mode

To get ready for takeoff, tap your touchpad with four fingers to open action center, and then select Airplane mode ✈. Select it again to turn it off.

Keyboard Keys

Shortcut of the Week

Remove Items In Search Bar

Sometimes, users need to delete items or other text from an address bar or another autocomplete field. To perform this action, press Shift+Delete keys on any highlighted item. Pressing the down arrow key once selects the first address or result; pressing Shift+Delete deletes it.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 450

“It’s not about ideas. It’s about making ideas happen.”
Scott Belsky

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #13
DON’T Use Public WiFi Until You Read This

We’re all guilty of it: connecting to free public WiFi. Whether it’s at the coffee shop, hotel, or airport, the temptation to check e-mail and surf the web is just too strong to resist. So BEFORE you connect to any free, public WiFi, make sure the connection is legitimate.

It’s not uncommon for hackers to set up fake clones of public WiFi access points to try and get you to connect to THEIR WiFi over the legitimate, safe public one being made available to you. Before connecting, check with an employee of the store or location to verify the name of the WiFi they are providing. Next, NEVER access financial, medical, or other sensitive data while on public WiFi. Also, don’t shop online and enter your credit card information unless you’re absolutely certain the connection point you’re on is safe and secure.

Microsoft Tips for Windows

Get Their Attention With @ Mentions

In a channel, on the the Posts tab, type a message in the box. To get a team member’s attention, type @ and then start typing their name. The message will be flagged for them.

digital highlighter pen

Keyboard Keys

Shortcut of the Week

Quickly Increase Or Decrease Desktop Icon Size

While holding down the Ctrl key, scroll up or down on the mouse wheel to increase or decrease your icon size.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

TCC Tuesday Tidbits Issue 449

“If you really look closely, most overnight successes took a long time.”
Steve Jobs

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

TCC Tuesday Tidbits Issue 446

IT Security Tip #12:
The DANGERS Of Dropbox And Other File Sync Apps

If you’re using Dropbox, OneDrive, Google Drive, or other consumer-grade file sync and sharing cloud applications, listen up! These applications pose a huge threat to your company because company data can be spread far and wide without central oversight of what information is being shared with whom. Further, over 7 MILLION Dropbox accounts have been hacked, giving cybercriminals a path into the company’s network.

This is even MORE important if your company has access to and/or stores financial, medical, or other sensitive data. Using file-sharing applications like these are a clear and direct violation of data breach and compliance laws. Bottom line, DON’T USE THEM FOR COMPANY DATA and use only company-approved, business-grade file-sharing applications.

Microsoft Tips for Windows

Ask Cortana To Schedule Events

Have Cortana add events to your calendar. Say, “Hey Cortana, set up a dentist appointment for May 1 at 3:00” or whatever you like.

digital highlighter pen

Keyboard Keys

Shortcut of the Week

Remove Formatting In Word From Any Pasted Text

When copying text from another document or Internet web page and pasting it into Microsoft Word, Word will keep the formatting of the text. To remove the formatting in Microsoft Word from any text, highlight the text and press the shortcut key Ctrl + Spacebar. The shortcut sets the text to the default font, removes the formatting, and even removes links.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

How To Keep Your Laptop Secure

How To Keep Your Laptop Secure

You can’t beat the convenience of checking email and hopping on the Internet at (Wi-Fi) hotspots found in airports, coffee shops, bookstores, and even in some major parks. For the uninitiated, Wi-Fi hotspots are areas where you can use your wireless laptop to surf the Web and check email. Here is how to keep your laptop secure.

But the question you have to ask yourself is, just how safe is it to connect? With the proliferation of hackers, viruses, and identity theft at an all-time high, you are smart to be concerned. Wi-Fi spots are very attractive to hackers because they can use what’s called an “evil twin” connection to access your laptop.

An evil twin is a wireless hotspot set up by a hacker to lure people from a nearby, legitimate hotspot. For example, when you log in at your favorite coffee shop, you might actually be logging onto the evil twin Internet connection setup by the innocent-looking person working on a laptop at the next table.

The most dangerous evil twins remain invisible and allow you to do business as usual. But in the background, they record everything you are typing. Buy something online and they are recording your credit card information. Log on to your bank account, and they can grab your password. Some hotspots may even feed you a fake Web page after you log on asking you to update your billing information. this is the same tactic used in phishing scams.

So what can you do to make sure you are not giving an evil twin access to your laptop?

First, know the name of the hotspot you’re going to use by asking someone who works there. Some businesses will give you printed instructions that include the hotspot name. Again, be careful. Hackers will try to name their evil twin network by a very similar name as the real hotspot, and may even show up as a stronger signal.

The best protection you can have is connecting via your company’s VPN (a virtual private network). A VPN will protect your online information by encrypting your data and activity even if you’re connected through an evil twin.

If you don’t have a company VPN, you should assume that someone is looking over your shoulder and recording everything you type in. Therefore, the BEST protection without a VPN is to never type in information such as credit cards, passwords, or social security numbers when connected to a public Wi-Fi hotspot.

If you suspect you access an evil twin and need help, give us a call at (608) 755-1524 or visit computer-center.com/contact/ for any of your computer-related needs.