Yes.  We are no longer offering those agreements.  Your feedback stated that you wanted to use your dollars to pay for services and products, not just labor.  Flex Spend offers the best of both worlds.  Bonuses dollars added to your account, no required maintenance plan (but we still highly recommend that) and the ability to use your account to pay for nearly anything.

No problem!  You have a couple of options.

First, you can wait until you’ve used up your current balance and then sign up for a Flex Spend plan.

Second, you can sign up for a Flex Spend plan now, and we can apply your balance to your account, including the 10% bonus for that balance.  You will still need to open the account with the minimum amount of $2,000, which would also qualify for a bonus based on which plan you choose (monthly, quarterly, or annual).

No. Unlike our old block and professional service plans, you don’t get discounted labor.  However, all Flex Spend accounts earn a bonus based on the level you choose.

You are in control of your Flex Spend account.  The minimum starting amount is $2,000.00 and you can add as little as $1,000.00 any time.

If you make a purchase that exceeds your current balance, you’ll simply be billed for the overage.  Note that you can avoid this by keeping a balance in your Flex Spend account.  You’ll receive monthly reports on your balance and notices when your account drops to 25% and again at 10% to help you avoid this.

You’ll get a reminder email any time your balance drops below 25%, and again at 10%.  Simply fund your account to avoid getting billed for your overage.  Remember, you can fund your account at any time.

No. Unfortunately, overages are billed as they occur, and you will continue to be billed on your next cycle for your agreed-upon amount.

The Flex Spend agreement is for 12 months.  You will be billed based on the level you choose.  Annually, quarterly, or monthly. 

After 12 months, if you choose not to renew your agreement, you will still have one to six months to use up your balance or lose it.

If you choose to renew, any remaining balance simply rolls over into the next contract year, so you don’t lose it!

Every month you’ll receive a report with your current balance on it.  You’ll also see this balance on any invoice that is paid using your Flex Spend account.  Additionally, you’ll receive an email reminder when your balance drops below 25% and again at 10%.  Remember, you can fund your account at any time with as little as $1,000.00 and you’ll receive a 10% bonus when you do.

No.  Once you commit to a Flex Spend agreement you are locked in for 12 months.  However, you can spend your Flex Spend dollars on nearly any serverice, agreement, or product we sell.  And, if you choose not to renew the agreement after 12 months, you still have one to 6 months to spend the balance before you lose it.

There may occasionally be some services or items that do not qualify for Flex Spend dollars.  These may include special purchases or offers.  However, we will always let you know what those are.

No.  When you sign up for a Flex Spend account, it will automatically be used for any product, agreement, or service that you purchase with us.

Flex Spend agreements are annual agreements that bill you annually, quarterly, or monthly for a specific amount.  If you choose not to renew your agreement at the end of 12 months, you still have some time to use your balance before it expires and you lose it.  That length of time is one to six months. You can carry over your balance after your agreement expires for that length of time.

Geek Industries has some monthly license costs, occasionally buys computers, and uses our support services to solve IT issues or for special projects.

GI signs up for a $4,000.00 Quarterly Flex Plan agreement.  They are billed $1,000.00 each quarter and earn a 5% bonus of $200.00 which is immediately deposited into their account.

During Q1 they use $900.00 to pay for their monthly licenses and some additional technical support.  At the beginning of Q2 they are billed for their next $1,000.00, making their current balance $1,300.00.  Q2 is busy with IT projects, and they spend $2,000.00.  The first $1,300.00 comes from their Flex Spend balance.  The remaining $700.00 is billed separately.

When Q3 rolls around, they are once again billed $1,000.00.  This quarter they use just $500.00 on licenses and monthly services. Partway through the quarter, they decide to add the $1,000.00 minimum to their Plan, earning an additional 10% bonus.  Their balance is now at $1,600.00

In Q4 they receive their final invoice for $1,000.00. The Q3 balance of $1,600.00 carries over.  During this quarter they spend $2,000.00 leaving a $600.00 balance.  If Geek Industries decides not to renew the agreement for another year, they still have 3 months to spend the $600.00 before it expires.  However, if they renew the Plan for another year the balance will simply carry over.