Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #2:
Working From Home? DON’T! Until You Read This

If you plan on catching up on some work from home AND you’re using a personal device such as a smartphone or personal laptop – DON’T! Unless your personal device is covered under our plan, you could accidentally introduce a virus to the company’s network.

ONLY devices that are under our vigilant watch of patching, updating, and monitoring should be used to work remotely. Side Note: We can set up a way for you to work from home securely; call our office if you would like us to set that up: 608-755-1524 or visit computer-center.com/contact.

Hear Everything With One Ear

Select Start ⊞ > Settings ⚙ > Ease of Access 🕒 > Audio 🔈, then switch on the toggle under Turn on mono audio. If you’re using one earbud or something similar, the audio will be combined into one channel.

Shortcut of the Week

Google Chrome Keyboard Shortcuts

Pin your favorite tabs to save space on your tab bar without losing quick access to your favorite pages. To pin a tab, right-click on any open tab and select pin.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #46:
Is My PCI Compliance Good Enough To Serve As A Network Cybersecurity Audit?

We often get asked if an organization has passed their PCI compliance requirements for accepting credit cards; is there really a need for more security and compliance? The answer is yes! While the PCI architecture and requirements heavily overlap network security issues, a network security audit is going to take a deeper look into how you utilize the technology you own. Most businesses typically need to conduct a network security audit at the same time they conduct a PCI audit.

The PCI regulations have gone a long way toward making every business that accepts credit cards become more secure – it’s a threat to the payment industry to have unsecured businesses responsible for millions in fraudulent charges. A good network security audit at the same time as your PCI audit typically provides for a balanced scale when weighing security and functionality.

Microsoft Tips for OneDrive

Share And Collaborate With OneDrive

Sign in to OneDrive with your Microsoft, or work or school account. Pick a file or folder by selecting the circle in the upper corner of the item, then select Share at the top of the page.

Shortcut of the Week

Google Chrome Keyboard Shortcuts

The Google omnibox does more than displaying the URL and allowing you to search. It has the capacity to perform mathematical calculations and answer questions like “how many cups are in a liter?”

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #45:
Is It Time For Cybersecurity Planning?

The time to start planning for a security threat isn’t during a virus outbreak or immediately after you discover funds transferred within your banking accounts. Decisions and judgments made during this time are typically driven by emotion and not facts. The time to make those cyberthreat plans is now.

Things to consider when you’re planning:

• Physical access to your building(s)
• What to do with lost or stolen mobile devices
• PCI (payment card industry) compliance requirements
• Data-breach incident response
• Threat monitoring

That’s where we are here to help! Give us a call at (608) 755-1524 and we’ll be glad to help you evaluate your “cybersecure” plan.

There are great resources out there for businesses that just don’t know where to start with cybersecurity. Take a look at fcc.gov/cyberplanner for a customizable guide to where to get started with operational and organizational planning.

Microsoft Tips for OneDrive

Upload Photos From Your Phone To OneDrive

Open the OneDrive app on your phone, sign in with your Microsoft account, and turn on Camera Upload in the app’s settings. Photos taken with your phone are automatically saved in OneDrive.

Shortcut of the Week

Google Chrome Keyboard Shortcuts

Google Chrome has several dozen keyboard shortcuts that can help improve your productivity.

Ctrl+1-8

Pressing Ctrl and any number 1 through 8 moves to the corresponding tab in your tab bar.

Ctrl+9

Switch to the last tab.

Ctrl+H

Show history.

Ctrl+J

Open Downloads window.

Ctrl+K

Move the cursor to the address bar.

Ctrl+T

Open a new tab.

Ctrl+Shift+T

Undo any closed tab.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #44:
Should My Computer Be Encrypted?

It’s another Tuesday in the airport, and you just cleared the TSA line and went to the pretzel shop for a quick bite before you catch your plane. You sit your laptop down to get a straw, and the next second…your laptop is gone. It’s not in sight, nor is the thief who stole it.

If you have a password on your laptop, that will likely prevent the thief from immediately having access to your private documents. What it doesn’t stop is someone removing the hard drive from your laptop and connecting it to another computer – suddenly your hard drive is sitting there, ready to browse – just like any other folder or drive letter.

What do you do? Encrypt it! A good first step toward protecting the hard drive of your laptop and other mobile devices is to encrypt it. With the drive encrypted, a thief can’t just pull it out, hook it up and suddenly have access to all your files. At least you’ve made it pretty hard for them to get to your data.

Microsoft Tips for Office

Harness The Power Of Your Voice

Microsoft 365 saves you time and effort with transcription and voice commands in Word.

https://www.microsoft.com/en-us/microsoft-365/blog/2020/08/25/microsoft-365-transcription-voice-commands-word/

Shortcut of the Week

Windows Explorer Search Shortcut Key

While in Windows Explorer, hit the F3 key and type the name of the file you are looking for to quickly search for your file.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #43:
New Quarter, New Password

It’s a wise idea to follow the calendar year when changing passwords to your online sites, financial/banking sites, and computer systems. We recommend you change these passwords at least once every three months. It’s also important you don’t reuse passwords or use the same passwords for two different resources.

If your social media account gets hacked, you don’t want the attacker to also be able to gain access to your Amazon.com and banking accounts simply because you used the same password for both sites. Maintaining separate passwords is a lot of work – but the cybersociety we live in demands it.

A good password will be composed of both lowercase and CAPITAL letters, numbers and !@#$%^ (symbols). Passwords for various sites should always be different, but they can be similar. You may use J@nu@ry1! for site A and J@nu@ry1@ for site B.

Need help in developing strong password policies? Give us a call and we’ll be happy to help.

Microsoft Tips for Office

Give Feedback With A Digital Pen

Edit and mark up Word, Excel, and PowerPoint files with your Surface Pen or other digital pen. Look for the Draw menu. It’s a fast (and dare we say fun) way to give feedback.

Shortcut of the Week

Display Multiple Clocks in Windows

To add more than one clock, follow the steps below.

1. Click the Change date and time settings option.
2. In the Date and Time window, click Add clocks for different time zones.
3. In the Additional Clocks tab, check the first “Show this clock” box.
4. Select the time zone for the second clock and the name of the clock, then click OK.

If you want to show more than two clocks, repeat the steps above for each additional clock. Now when hovering over the date and time in the Taskbar or clicking on the time, you should see all new time zones.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #42:
Do You Allow Guests To Access Your WiFi Network?

Do you have guest access on your company WiFi network? Or do you simply give out the same password that your employees use? If you give out your password, you’re practically opening the door for anyone to come in and steal private information, infect your private computers and even steal customer credit card data if you are processing them over the same Internet connection.

The key to providing free guest WiFi access is in segregation and security. Your WiFi guests need to be completely isolated and segregated from your private network. Your guests should not be able to reach your internal computer network, credit card terminals, or other network-connected devices.

Don’t know how to enable guest WiFi access? Give us a call and we’ll help you out.

Microsoft Tips for Office

Pep Up Your Pitch With Video

Copy the embed code of the online video you want to share. In PowerPoint, select Insert > Video > Online Video. Paste the embed code, and then click the arrow to insert the video.

Shortcut of the Week

Turn On/Off Windows Explorer

The preview pane can be a useful tool for viewing and finding pictures while in Windows Explorer. Quickly enable and disable the Windows preview pane by using the Alt+P shortcut key.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #41:
Do You Enter Your PIN
When You Use Your Debit Card?

We live in a mostly cashless society these days. Our parents wouldn’t have ever thought to pay for a $1.50 cup of coffee with plastic; now it’s commonplace. How you swipe that plastic, though, makes a big difference in how you are protected from your neighborhood cyberthief.

If you enter your PIN when you run a debit card transaction, STOP! Run the card as credit. Not only will you not have to enter the PIN, but you’ll also almost always get more anti-fraud protection should you have a problem with a purchase or if the card number is stolen. In addition, always use the card as credit when shopping online, out of town on vacation or business, or when making large purchases.

Running your transaction through the credit card network instead of the bank network offers these additional protections – plus it’s faster!

Microsoft Tips for Office

Click Through A Slideshow

Use your digital pen as a clicker when presenting in PowerPoint. Press the eraser button to move to the next slide, or press and hold the same button to move back a slide.

Shortcut of the Week

View More Send To Options

if you want even more locations to send a file or folder, hold down the Shift key when right-clicking the file or folder to get additional options.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #40:
Basic Cybersecurity Training

Think fast: what’s the first thing you do after realizing you just replied to the e-mail from the Nigerian prince wanting to give you a sum of $34 million? Okay, you most likely didn’t reply to that…but the concept still remains. Do you know what to do immediately upon discovering a virus, e-mail threat, or other cybersecurity issues?

You need to have step-by-step instructions about what to do if employees believe they have witnessed a cyber-incident. Training needs to happen NOW – not when the problem is happening. A simple training program can be very effective. Things like physically disconnecting the machine from the network (or the power from the machine), notifying The Computer Center of any suspicious e-mails or unusual activity, and what to do if you lose your mobile device are all parts of a simple yet effective employee cybersecurity plan.

Give us a call at (608) 755-1524 if we help you develop your plan.

Microsoft Tips for Office

Split Words With A Line In Word

Open a Word document and select Draw > Ink Editor. Draw a vertical line within a word to split it in two.

Shortcut of the Week

Quickly Increase and Decrease Web Page Font Size

When visiting any web page on the Internet, you may come across small text that is difficult or impossible to read. If the font does not have a set size, you can increase or decrease the font size using any of the following computer shortcuts.

Ctrl+ to increase  (Command+ for apple)  Ctrl- to decrease (Command- for apple)  Using the mouse, hold the Ctrl key down and scroll up or down.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524

Covid-19 and Working Remotely
A How-To Technology Resource

Welcome to The Computer Center’s Covid-19 resource center for small businesses. Our focus is to provide you with the information you need to keep your business running, collaborate with your team, meet with customers, and make the best of the current situation by leveraging technology. Visit www.computer-center.com/covid19/ for access to more helpful information.

IT Security Tip #39:
Is This Request Really From The Boss?

A common scam going around requires everyone to be on their toes. Here’s the situation… An e-mail comes in from the boss asking you to e-mail a copy of employee pay stubs, tax information, and files with confidential data such as social security numbers in them. In another example, the boss asks for a transfer or ACH payment to a vendor or a different bank account. The problem: even though it has the boss’s e-mail address and name, and appears to come from the big guy…it is still a scam. To compound problems, a lot of bosses DO legitimately send these types of e-mails.

If you get a request relating to personal, confidential information or a request for banking transactions from someone in your organization, you must double-check that it really came from that person. In lots of cases, a quick text message is an easy confirmation. And even if it’s a legitimate request, never send confidential information like social security numbers (or attachments with this information inside of them) without taking precautions to password-protect and encrypt the message first. If it doesn’t feel right, it’s probably not right.

Microsoft Tips for Office

Add 3D Objects to Your Office Files

Open Microsoft Word, PowerPoint, Excel, or Outlook. Select Insert > 3D Models. Select From a File… to insert a 3D model saved to your device, or select From Online Sources… and search or browse for a model.

Shortcut of the Week

Take Advantage of Mouse Buttons and Wheels

Many computer users already use the left mouse button. Did you know that you can also use the right mouse button to access the context menu? For example, if you highlight text and then right-click on that text, it brings up a menu that allows you to copy, cut, and perform other functions on that text. Similar functions are available when right-clicking on files.

Although most users already use the mouse wheel to scroll up and down, this wheel can also be used as a third-button by pressing down on the wheel. For example, using the wheel as a button you can click any link to open that link in a new tab. Some computer mice also allow the wheel to be pushed right-and-left to perform additional features, such as moving forward and back on a web page.

Finally, many computer mice also have side buttons (thumb buttons), that can be programmed to perform an action, such as going back to a previous web page.

Have an unfortunate co-worker that’s not getting a copy of the TCC Tuesday Tidbits? Forward them your copy. Or, better yet, have them sign up at https://computer-center.com/tuesdaytidbits/

Submit your TCC Tuesday Tidbit requests and ideas to me by calling (608) 755-1524.

Sincerely,

James Pearson, President The Computer Center 39 S. Main St. – Upper Janesville, WI 53545 (608) 755-1524