Employment Technical Assessment

Introduction
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Technical Questions
If you are applying for a technical position, such as a Solutions Engineer, Help Desk, or Network Engineer, then this section is mandatory. Please note that answers are verified for plagiarism and checked to ensure that they are your own. Short story. Don't just Google this! If you don't know, don't lie!
Failing Backups
One of the issues we see often is failing backups. How would you go about addressing this? What would you need to know and how would you work to resolve it? What have you done that’s most similar?
Patches and Updates
We are constantly working to make sure our customer’s machines all have the latest updates and patches. However, these often fail to install automatically. What would you do to fix this and what have you done that’s the most similar?
What is DNS and describe how it works?
List as many command line tools relating to networking as you can.
Describe a situation where you were required to assess and resolve a complex computer/network related issue. What methodology did you use to determine the source of problem and quickly come up with a solution?
Describe the name resolution process involved when sending mail from an email client to a recipient’s email address on the Internet. In other words, how does the recipient’s email server get resolved?
What can you tell me about Network Address Translation and Port Address Translation?
In troubleshooting over the telephone a workstation/computer does not turn on; what steps would you go through with the client?
What can you tell me about DHCP?
Name as many command prompt executables you can think of that have something to do with TCP/IP?
What is an MX record and how does it work?

What else?
What else would you like us to know about you?
Attach a File
Max. file size: 5 MB.

Files must be in PDF format and less that 5MB
Attach a File
Max. file size: 5 MB.

Files must be in PDF format and less that 5MB

Review and Submission
I certify that answers given in this Career History Form are true, accurate and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. I understand that I may be asked to arrange reference calls with managers I’ve worked for. In the event I am employed, I understand that any false or misleading information I knowingly provided in my Career History Form or interview(s) may result in discharge and/or legal action. I understand that if employed, I am required to abide by all rules and regulations of the employer and any special agreements reached between the employer and me.

Step 1 of 5 - Introduction

Introduction

Technical Questions

Technician Skill Assessment

Review and Submission