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Experience Why Our Fully Managed IT Services Equal Worry-Free Computing

Managed services make your IT costs more predictable and reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities. Experience worry-free business computing, control IT costs, and get the most out of your IT investments with managed services.

What are managed Services?

Managed Services refer to IT services delivered in a defined manner with a predictable expense. Managed services are delivered with a remote monitoring and management (RMM) system that allows The Computer Center to monitor the health and performance of your IT assets 24/7. RMM means that we can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation when things go wrong.

Business Before and After Managed Services

Business without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. The average costs to small and mid-sized businesses can be staggering. A 2008 Gartner study revealed that each unmanaged desktop costs businesses an average of $4,000 a year in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is typically 42% higher than for managed PCs and 29% higher for unmanaged laptops.

You can expect to experience a dramatic reduction of unscheduled downtime and lower IT costs with The Computer Center’s Fully Managed Services because problems are detected and resolved faster – often before you’re even aware of them. Managed services also help you reduce and optimize your IT spending, keep more of your internal resources focused on core business activities, and arms you with accurate data about the health and performance of your IT assets.

Solution Overview

Managed Workplace consists of an Onsite Manager and a single, lightweight piece of software, installed once at each customer site. The Onsite Manager automatically performs secure, comprehensive scans of customer environments to gather the up-to-date information that The Computer Center needs to manage our customers’ IT assets with unparalleled efficiency.

With an Onsite Manager, The Computer Center can monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, faxes or scanners, off-the-shelf and custom applications, specialized equipment and environmental control devices, internal and external websites, SaaS resources, virtual machines and much more.

Why Choose The Computer Center?

With our Comprehensive Care Services and Pre-Paid Discount IT Support, using technology, we will guide your company on the journey to becoming more productive, profitable and improve your operations in southern Wisconsin and northern Illinois. Click the link to learn more or contact us today! We look forward to hearing from you.